Privacy Policy

Rhodabode Apartment (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name

Email address

Phone number

Home/billing address

Identification details (where required for verification)

b. Booking Information

Check-in and check-out dates

Apartment/room preference

Special requests

c. Payment Information

Payment card details (processed securely through Paystack)

Transaction history

Note: We do not store your full card details. All payments are securely processed by Paystack in compliance with PCI-DSS standards.

d. Technical Information

IP address

Browser type and version

Device information

Cookies and usage data.

 

2. How We Use Your Information

 

We use your information for the following purposes:

To process bookings and payments

To verify your identity where required

To communicate with you (confirmations, updates, promotions)

To improve our website, services, and customer experience

To comply with legal and regulatory obligations in Nigeria

 

3. Sharing of Information

 

We may share your information with:

Service providers (e.g., apartment managers, customer support tools)

Payment processors (Paystack for payment transactions)

Regulatory authorities if required by law

Business partners in connection with promotions or offers (with your consent)

We do not sell or rent your personal information to third parties.

 

4. Data Retention

 

We retain your personal information for as long as necessary to:

Provide our services

Comply with legal, tax, and regulatory obligations

Resolve disputes and enforce our agreements

 

5. Cookies and Tracking

 

Our website uses cookies and similar technologies to:

Remember your preferences

Improve website performance

Analyze usage for marketing and analytics

You may disable cookies through your browser settings, but some features may not function properly.

 

6. Security of Your Information

 

We implement appropriate administrative, technical, and physical safeguards to protect your data. Payments are encrypted and processed via Paystack’s secure systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

7. Your Rights

 

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your information (subject to legal obligations)

Opt out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

 

9. Children’s Privacy

 

Our Services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rhodabode Apartments
10 Nile Crescent, Suncity Estate. Abuja.
admin@rhodabodeaprtments.com